The Customer
Dynamic Impressions based in Norwich has delivered quality print and design solutions for 21 years. They have the expertise to create artwork through to the finished brochure including elements such as photography, copywriting and finishing. Dynamic Impressions were offering digital print to their customers using a Xerox DocuColor 5252.
The Challenge
Dynamic Impressions were struggling with downtime on the Xerox DocuColor 5252. Engineer response times were slow making an impact on the amount of print that Dynamic were able to offer to their customers.
The Requirements
After the challenges Dynamic were facing they required a local supplier, with the expertise to respond to their difficulties as a priority.
The Solution
Dynamic chose the Xerox DocuColor 5000AP from First Copy one of the reasons being that they were based locally. Dynamic were confident that the Production Sales team had the knowledge to provide them with the best solution to fit their business needs. But more importantly help them with developing their offering in the ever changing world of digital communications.
The Results
Dynamic are printing more than ever before due to the quality of print and increased productivity that the device offers. Their clients agree that the quality is exceptional from the Xerox DocuColor 5000AP.
