First Copy is the regional face of the global brand, Xerox. We offer in depth knowledge that allows us to provide the perfect solution for businesses of all sizes. We continue to be one of the UK’s leading consultants in managed print services, digital printing and document management solutions.
Responsibility
As First Copy is a co-operative our continued success is powered by our people and our principles which define our unique company today. In addition our commitment to the environment and sustainability is supported by Xerox’s longstanding heritage in this field dating back to the 1960’s.
- We provide the most beneficial applications and solutions to enhance productivity and reduce costs including office printers, copiers and multifunction devices, production hardware and software solutions.
- We have a disaster recovery service to cover our customers in an emergency. Our clients can rest assured that any urgent print they require will be completed by one of our team should there be any complications with their equipment.
- We provide national first class service from Xerox, alongside the personal support from First Copy where we have in-house analysts who work closely with the Xerox Service department.
- Xerox is committed to protecting and preserving the environment and as a mono-branded partner you can be sure First Copy provides a range of environmentally responsible resources from solid ink devices to recycled paper.
Knowledge & Continuity
We are proud that 68% of our staff have worked for First Copy for over 6 years, and that this level of skill and experience in the industry enables the correct solution and support to be provided. With this in mind our customers can be confident they have a dedicated Account Manager who truly understands their evolving requirements.
- As one of Xerox’s most trusted, long standing and fully accredited partners we are in the enviable position of being able to offer the entire Xerox portfolio. From a small fax machine to an office multifunction to production printing presses.
- All employees receive annual Xerox certified training to ensure they have the knowledge needed to provide our customers with the perfect solutions.
- We have service specialists, solutions experts and technical specialists ensuring the best expertise for our customers.
- Accredited with the Xerox Production Partners Exceptional Performance Award, we guarantee excellent support and service from our Production team.
- We have invested over £500k in production and finishing equipment, so that we fully understand the print & design sector and can demonstrate these services to our customers.
- We are able to offer a complete print survey, with the outcome of optimising our customer’s office fleet requirements.
Flexibility
We recognise no two businesses are the same therefore we listen and assess our client’s needs enabling us to provide the perfect tailored solution.
- As a managed print services provider we offer the ability to oversee and address your whole document infrastructure. This allows us to offer cost savings, environmental benefits and improved productivity to our clients.
- In association with Xerox Alliance Partners we are able to offer customised solutions that extend the functionality of our customer’s document devices. Services available include secure printing, access control, cost control and tracking, colour control and document archiving.
- We work in partnership with Creo, EFI, Duplo and Morgana, enabling us to meet all software and finishing requirements.
- We offer a range of finance options such as leases and purchase instalment plans to suit every business need.
- With a range of systems we have products to meet every need, from desktop to production.
